We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- Condition: The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- Proof of Purchase: You’ll need to provide the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at [email protected]. Returns should be sent to the following address:
Return Address: 4814 Greenwich Way N,
Oakdale, MN 55128,
United States
If your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without first requesting a return will not be accepted.
For any questions regarding returns, feel free to contact us at [email protected].
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items are non-returnable, including:
- Perishable Goods: Such as food, flowers, or plants.
- Custom Products: Including special orders or personalized items.
- Personal Care Goods: Such as beauty products.
- Hazardous Materials: Including flammable liquids or gases.
Please contact us if you have questions or concerns about your specific item.
Note: We do not accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
Once we’ve received and inspected your return, we’ll notify you whether the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at [email protected].